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Customer updates for Civic Review

The latest updates and product improvements.

May 26, 2026

Import Providence business & dog license history into Civic Review

You can now import historic Providence business-license and dog-license records into Civic Review, so past permits and renewals appear alongside current work.

New Features

  • Providence data importers (Business Licenses + Dog Licenses): Bring Providence business-license and dog-license history into Civic Review so staff can see key dates, prior review history, and supporting notes in the right places from day one.
May 12, 2026

Import Amelia County building & trade permit CSVs into Civic Review

May 11, 2026 - May 17, 2026 — If you’re migrating Amelia County data, you can now bring building and trade permits into Civic Review faster, with fewer manual fixes.

New Features

  • Amelia County Building Importer: Import Amelia County building and trade permit CSVs directly into Civic Review, with dates, inspections, fees, and notes mapped during import so your historical records come over cleanly.
April 29, 2026

Choose who gets notified about new inspection requests

New Features

  • Configurable inspection request email notifications: Choose which staff members get an email when a resident submits an inspection request, and update the list anytime in Inspection Request Settings. Each email includes the request details and a direct link to view it in the inspection app. Staff who are removed from your organization are automatically removed from the notification list.

Improvements

  • Clearer readability across Civic Review: Updated colors improve contrast for text, links, and buttons.
April 25, 2026

Warnings when permit edits could change fees or valuations

April 20, 2026 - April 26, 2026 — Civic Review now warns you when a permit detail edit could change calculated fees or valuations, so you can confirm the updated amounts before you finalize.

Improvements

  • Permit edit impact warnings: When you edit permit details, you’ll see a notice if your change may affect fees, valuations, or both, so you can review the updated totals before moving forward.
March 25, 2026

Enhanced Organization Search

We've improved the organization switching experience by adding a search feature! Now, you can easily type to search and filter the list of organizations in the switcher. This feature is available when you're working in a non-production environment or if you have more than five organizations in your list.

When you type at least two characters in the search box, we'll filter the organizations for you. If there are no matches, you'll see a "No matches found" message. The "Create a New Organization" button remains available as usual.
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